We currently offer a flat rate of $15 for shipping & handling for every order regardless of size or ship-to location.* We use USPS Priority Mail. Items will ship within 1-3 days of purchase. If you need your items sooner, please contact us via email or via phone and we will try our best to accommodate you.
We currently only offer shipping to all 50 states and US territories. If you live internationally and would like to place and order, please contact us directly to place and order and we will try our best to arrange shipping.
*There are some exceptions. Due to the varying weights and odd shapes of some of our items, additional shipping fees may apply after actual shipping rates have been calculated. Any additional fees will not be charged without customer contact and approval.
If you receive an item that is damaged please contact us immediately. All damages must be reported within 48 hours upon receiving your order so that we can sort out a refund with the carrier. CHRIS + MARY is not responsible for lost, misplaced or stolen packages. Please contact your local post office to remedy the situation.
Returns & Exchanges:
In-Store Return Policy:
At our Santa Monica location, returns will be honored within 14 days of purchase for store credit or exchange.
Web Store Return Policy:
Clothing: CHRIS + MARY will issue refunds on clothing items that are received back to us within 14 days of delivery in their original, unworn condition. Please follow the return procedure, listed below.
Vintage: Due to their delicate nature, all our vintage goods are final sale.
Other Items: If for some reason you are not completely satisfied with your purchase, we will gladly issue a store credit or exchange within 14 days of delivery. The item must be returned in new, unused condition in its original package, with a copy of your receipt. Shipping costs are non-refundable and return shipping fees are the responsibility of the customer. All return packages must be insured.
All returns must be approved by CHRIS + MARY. Before shipping back your return, send us an email at firstname.lastname@example.org and let us know which item you are returning. We will issue a return authorization number which must be included in your return package.
CHRIS + MARY
2204 1/2 Pico Blvd.
Santa Monica, CA 90405