There are many reasons why a printer might make a grinding noise. For the purposes of this article, we are assuming that the reason isn’t something obvious like a paper jam.
Whether it’s an Epson, Canon or HP printer making a grinding noise, we’ll outline a few processes you can go through to identify your printer’s issue and potentially solve it.
A. Reset The Printer
You’ll be surprised how often something as simple as turning the printer off and on will solve the issue.
- With your printer turned on, remove the power cable.
- Remove any additional cables connected to the printer.
- With the printer now off, press down the power button and hold it for at least 15 seconds.
- After releasing the button, plug the printer back in.
- Turn the printer back on.
- Let the printer settle. Once it is silent, attempt a print and see if the grinding noise has gone.
B. Update Firmware
- Ensure the printer is connected to your computer and that it is turned on.
- Go to your manufacturer’s customer support website.
- Identify the printer model you are using and select it.
- Choose the correct operating system (i.e., Windows 10 or whatever you are using).
- Select ‘Firmware’ and Download.
- Run the installation process, and update your printer.
- Click ‘OK’ once the installation is finished.
- Restart the computer.
- Try to print and see if the grinding noise has gone.
C. Use The Troubleshooter
- Click ‘Start’ and go to ‘Settings’.
- Click ‘Update and Security’.
- Click ‘Troubleshoot’.
- On the right, you should see ‘Printer’. Click the ‘Run the Troubleshooter’ icon.
- Wait as Windows scan for any issues. Once Windows is done, it will recommend any fixes that are required.
D. Check The Cartridges
If nothing has worked so far, check if there is any issue with the printer cartridges.
Ensure you turn off the printer, and then pull the printer cartridge/cartridges out. Check if the cartridges are damaged.
If the cartridges are undamaged, place them back in the printer and attempt to print.
E. Clean The Rollers
The method for doing this can differ from printer to printer.
Rollers can accumulate dirt over time, and this could be a reason why you are hearing a grinding noise.
Follow the manufacturer’s instructions to clean the rollers if this is required.
F. Ensure You Are Using The Correct Cartridges
While third-party cartridges may be cheaper, they aren’t always the best fit for your printer.
A perfect example of this is Brother, which manufacturers printers that work best with Brother cartridges.
Your grinding issue could be down to the cartridges being used not being the best for your printer.
G. Take The Printer For Servicing
If, after everything, you are still having issues with your printer such as a printer making a ratcheting noise, get your printer serviced professionally. Don’t try anything that involves opening up the printer yourself, as this could void your warranty.